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Helen

Helen

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mydoctor@getmedco.com

Call us 24/7

Phone : +234 098 111 2220
Mobile : +1 202 521 0087

Office Hours

Mon - Fri: 8:00 AM - 5:00 PM Sat: 10:00 AM - 3:00 PM Sunday: Closed

Frequently
Asked Questions

We partner with several hospitals and emergency services providers which we have vetted to ensure you are always receiving the best possible care. Our care services are catered to addressing your primary health needs and ensuring you are in excellent health.

You have 24/7 access to us, in addition to multiple in-person medical assessments and monthly virtual touchpoints throughout the year.

Yes, we have family packages offering for our clients. Please inquire using the form above.

Concierge healthcare is a private, membership-based medical service that gives patients direct, priority access to a dedicated doctor.

Instead of waiting for appointments, navigating crowded hospitals, or reacting to emergencies, concierge care focuses on prevention, continuous monitoring, and personalised support.

With GetMedCo, you and your loved ones receive proactive medical oversight, coordinated care, and priority access to trusted doctors, while you receive updates and clarity from wherever you live.

GetMedCo offers tailored plans designed for families who want predictable healthcare support and peace of mind. Our clients find that our proactive care costs less with our preventive check-ups, priority access, medical coordination, and ongoing health monitoring.

With concierge healthcare through GetMedCo, you receive:

• Direct access to a dedicated doctor
• Scheduled preventive health reviews
• Priority appointment booking
• Health monitoring and follow-ups
• Medication and prescription oversight
• Specialist referrals when needed
• Hospital coordination during emergencies
• Clear communication updates to family members when required

The goal is not just treatment but structured, ongoing medical supervision.

For families who value prevention, privacy, and reliability, concierge medicine is absolutely worth it.

Concierge healthcare reduces uncertainty by identifying health risks early and ensuring professional oversight at all times.

It is not just about convenience. It is about control, clarity, and mitigating avoidable crises.

Yes. Home visits are available where medically appropriate.

Our doctors pay routine visits to our clients upon request. For elderly parents or patients with mobility concerns, home consultations provide comfort, privacy, and convenience. If hospital evaluation is required, the concierge doctor coordinates that process directly.

No. Concierge medicine does not replace health insurance.

Instead, it works alongside insurance. Health insurance covers hospital bills and procedures. Concierge care manages and coordinates your healthcare journey, ensures early intervention, and advocates for the patient throughout the process.

Think of insurance as financial coverage, and concierge medicine as active medical management.

Yes. This is one of the main reasons families enrol.

If you live in the UK, US, Canada, or anywhere outside Nigeria, GetMedCo provides structured oversight for your parents’ healthcare. You receive updates, clarity, and reassurance without needing to manage appointments remotely or respond only when emergencies occur.

It bridges the distance between you and your loved ones’ health.

Concierge medicine is designed for families who prioritise high-quality, organised care.

While it is a premium service, it is not reserved for billionaires only. Many professionals and business owners choose concierge healthcare because it offers predictability, efficiency, and long-term value.

Proactive healthcare often costs less than reactive emergency care.

Our clients receive priority and instant appointment scheduling and direct communication channels. In urgent cases, rapid response access is arranged.

The aim is to remove long waiting periods and unnecessary delays.

Yes.

If hospital admission, specialist consultation, or diagnostic procedures are required, the concierge doctor oversees and coordinates the entire process. This includes referrals, communication with hospital teams, and ensuring the patient receives appropriate care.

For families abroad, this coordination is especially important because it eliminates confusion and ensures accountability.

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